Frequently Asked Questions
Everything you need to know about your Smile Therapy experience.
What is the typical shipping timeframe for my order?
We offer standard shipping which typically takes 3-5 business days within the continental US. International shipping may take 7-14 business days depending on your location.
What is your return and exchange policy?
We want you to love your look! If you are not satisfied, we accept returns and exchanges on all unworn items with original tags within 30 days of delivery.
How do I know which size will fit me best?
Each product page features a detailed 'Size & Fit' guide. We recommend measuring a similar garment you already own and comparing it to our specifications for the perfect fit.
Are your materials sustainably sourced?
At Smile Therapy, we prioritize ethical fashion. 80% of our current collection is made from organic cotton or recycled polyester, and we are working toward 100% sustainability by 2025.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.
How should I care for my Smile Therapy garments?
To maintain the vibrancy and shape of your clothes, we recommend machine washing cold with like colors and hanging to dry. Specific care instructions are located on the inner label of each piece.